Delivery Info
DPD Next Working Day Delivery: Next Working Day delivery via DPD1 (unless otherwise stated). Monday to Friday: If your order is placed by 17:30 it will be shipped the same working day for next day delivery. On the weekends, you can order using DPD until 15:00 on a Sunday for next business day delivery on Monday. Once your order has been processed, you will be issued with a DPD tracking number.
Royal Mail Tracked 24: Tracked 24 delivery via Royal Mail for next working day delivery. If your order is placed by 19:00 it will be shipped the same working day. Once your order has been processed, you will be issued with a tracking number to keep track of your parcel’s progress.
Royal Mail Tracked 48: Tracked 48 via Royal Mail for delivery within 2 to 3 working days. If your order is placed by 19:00 it will be shipped the same working day. Once your order has been processed, you will be issued with a tracking number to keep track of your parcel’s progress.
Royal Mail 2-3 Days: Two to three day delivery via Royal Mail. If your order is placed by 19:00 it will be shipped the same working day.
Whilst we endeavour to always dispatch with your selected courier, operational circumstances may force us to use an alternate carrier on limited occasions. Tracking details are provided automatically upon dispatch and the courier is stated. If you would like you to know the status of your order at any time then please either drop us an email at:help@oyanet.co.uk or give us a call on 020 3301 0201 and we will be happy to help!
What should I do if my order does not arrive?
For assistance with tracking your parcel or obtaining delivery updates, call our friendly support team at 033 0055 2908. We’ll provide accurate information and do everything we can to ensure your delivery reaches you as quickly as possible.
Please note that DPD Next Working Day delivery is only available for UK Mainland destinations. For deliveries to the Highlands, Islands, and Northern Ireland, next working day delivery cannot be guaranteed, and a premium may apply. For accurate shipping details to these or other destinations, contact our team at 033 0055 2908.